Lean Six Sigma is a global business initiative with a focus on eliminating waste and reducing process variation when creating a product or service based upon customer perceived value.
What is Six Sigma?
  • Process management methodology started by Bill Smith at Motorola in the 80’s.
  • Made popular by Jack Welch in the 90’s at GE
  • Typically found in manufacturing but also deployed by The Ritz Carlton Hotel Company.
  • Recognizable certification focused on reducing costs through identifying and standardizing processes and procedures.
  • Certification levels include: Black belts, green belts, yellow belts, etc.

Change the “Party Planner” Perception

Management and customers within the organization often view meeting planners as “party planners” rather than event professionals. The industry certifications of CMP (Certified Meeting Professional) and CMM (Certificate in Meeting Management) are recognized and valued within the industry, but not by management or HR.

Meeting planners are already incorporating a detail oriented, step-by-step planning process into their events but are not using the terminology and tools of Lean Six Sigma.

The Lean Six Sigma for Meeting Professionals (LSSMP) certification provides a recognizable certification – Lean Six Sigma – that has value beyond the meetings industry. The LSSMP certification will demonstrate your knowledge in dozens of different methods to reduce costs, increase revenue, streamline business processes and improve employee buy-in, all of which leads to a better bottom line.


Why Lean Six Sigma for Meeting and Event professionals

Organizations, both public and private, need to work faster, reduce costs, and maintain high standards of consistency and quality. Our industry uses the Strategic Meeting Management Program (SMMP) as a way to try achieve these goals.

Trying to justify an SMMP to management can be difficult and often times futile because the C-Suite does not understand what meeting planners do. By investing the time to learn about LSSMP, you will be able to use process management terminology that the C-Suite understands and begin the journey of becoming a change agent in your organization and beyond.




Published Wednesday, March 14, 2018
GDPR - Meeting Evolution Statement
5 key principles of lean
  • Understand the customer and the perception of value (RFP, Contract Negotiations)
  • Identify and understand the value stream for each process and the waste within it (contract going to legal)
  • Enable the value to flow (RFP – Contract – Execution – Post Event)
  • Let the customer pull the value through the processes, according to their needs
  • Continuously pursue perfection (continuous improvement)

Lean Six Sigma Meetings is a CMP Preferred Provider. The program(s) identified with the CMP Preferred Provider logo meet the requirements to receive continuing education (CE) credit for the Certified Meeting Professional (CMP) credential.  All qualifying activities also indicate how many CE credits attendees will receive for participating. The use of the CMP Preferred Provider Pre-Check logo is not an endorsement by the Events Industry Council of the quality of the session. For more information about the CMP credential or CMP Preferred Provider Program, please visit www.EventsCouncil.org.