Getting Management to Embrace Lean and Six Sigma for Meetings
Most organizations don’t realize the true value of your meetings department – or your efforts if you are the department – which means it may be even more challenging to get approval for the Lean Six Sigma for Meeting Professionals (LSSMP) education.
How DMAIC Can Help Overcome SMM Technology Challenges
Recent articles have indicated that many organizations attempting to deploy a Strategic Meetings Management (SMM) technology solution have not experienced the savings and improvement they expected. In many instances, the reason has nothing to do with the technology selected –
The 8 Deadly Wastes – D-O-W-N-T-I-M-E – Part 2
In the last issue we discussed the first 4 wastes in D-O-W-N-T-I-M-E and this issue will focus on the last 4 wastes – T-I-M-E. Remember, this is just one aspect of the full Lean Six Sigma for Meeting Professionals (LSSMP) Green Belt course. We have added a few more locations so you can check the schedule here.
Great Example – Lean Six Sigma Applied to the Meetings Industry
Contrary to popular belief, Six Sigma is not the domain of manufacturers alone. The service industry is filled with shining examples of companies that have adapted its principles to meet their needs and used Six Sigma to transform themselves. The Ritz-Carlton strives to make a guest’s stay an unforgettable one.
8 Deadly Wastes Affecting Your Meetings – DOWNTIME
Welcome to the first edition of our new Lean Six Sigma for Meeting Professionals Newsletter. The purpose of the newsletter is to keep you informed of new educational materials available, trends involving Lean Six Sigma and the meetings industry, and to let you know of new dates and locations that have been added for