Great Example – Lean Six Sigma Applied to the Meetings Industry
LUXURY-CLASS SERVICE COURTESY OF SIX SIGMA (Ritz Carlton)
Six Sigma Daily – JARED MUNK— APRIL 13, 2015
Contrary to popular belief, Six Sigma is not the domain of manufacturers alone. The service industry is filled with shining examples of companies that have adapted its principles to meet their needs and used Six Sigma to transform themselves.
The Ritz-Carlton strives to make a guest’s stay an unforgettable one.