Robyn Mietkiewicz, CMP, CMMSenior Director, Global Meeting Services
Meeting Sites Resource
After taking the one (1) hour informational breakout session on Lean Six Sigma for Meeting & Event Professionals, I am excited at the prospect of a certification. The process oriented approach goes hand-in-hand with our company’s Strategic Meetings Management (SMM) initiatives. It makes sense for meeting professionals to focus on reducing costs, and streamlining processes and procedures to operate more efficiently.
Holly Roderick, CMPSenior Meeting and Events Manager
National Fire Protection Association
The thing I love about Lean Six Sigma as a hospitality professional is that I don’t have to sacrifice customer service for process. Lean Six Sigma teaches us to question the value of a process and assess if it’s making an impact. By revaluating our current processes, we are finding efficiencies that are positively impacting the stakeholder experience.
Mary Anne Whittle, CMPMeeting Planner
I have so much to learn in regards to the Lean Six Sigma process, but after taking one of your webinars I have become more in tune with its value to planners as we are, among many things, detail oriented process people. After participating in your webinar I mentioned it to my manager in the course of discussion and his response was “Wait – you know about Lean Six Sigma? Tell me more…” It was a very gratifying moment in realizing that I was being recognized as a professional!